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Response time
We aim to respond to all enquiries within 1–2 business days.
Prize & payout queries
For prize-related questions, please include your registered email address and the contest period in your message.
Technical issues
If you're experiencing a voting or login issue, please include the date, time (New York), and the instrument affected.
Not financial advice
PipCaller is a contest platform only. We cannot provide trading advice or market commentary.